Terms & Condition

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By using Giftomerce, you acknowledge and agree to the following terms and conditions. If you do not accept these terms, please refrain from using our website or services.

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1. Introduction

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1.1 Giftomerce reserves the right to update these terms at any time. It is your responsibility to review this page periodically, as continued use of the website implies acceptance of the latest terms. If you disagree with any updates, you must discontinue using the site.

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2. Ordering Process

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2.1 Placing an order through our website constitutes an offer to purchase. You will receive an order confirmation email, but the contract is only formed upon dispatch of the product.

2.2 Giftomerce reserves the right to include branding on customized products.

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2.3 Orders may be refused in cases including, but not limited to:

• Product unavailability

• Payment authorization failure

• Pricing or description errors

• Violation of content policies for personalized items

3. Customization & Image Upload

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3.1 Customers must submit images for customization via WhatsApp or Email, including the Order ID.

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3.2 We reserve the right to reject any content that may be deemed offensive or inappropriate, in which case a refund will be issued.

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3.3 If low-resolution or poor-quality images are submitted, Giftomerce is not responsible for the final output.

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3.4 Customers must ensure they have the legal right to use any uploaded images. We will not be liable for copyright violations.

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4. Website Usage & Intellectual Property

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4.1 The content on this website, including images and text, is owned by Giftomerce and protected under intellectual property laws. You may not modify, copy, or distribute any materials without our permission.

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4.2 Unauthorized reproduction or storage of website content in any format is prohibited.

5. Service Availability

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5.1 We strive to keep the website available 24/7, but we are not liable for any temporary downtime due to maintenance, system issues, or factors beyond our control.

6. User Conduct & Content

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6.1 Users must not submit any material that is unlawful, offensive, defamatory, obscene, or harmful. Giftomerce reserves the right to remove such content and take legal action if necessary.

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6.2 We will fully cooperate with authorities regarding any violation of these terms.

7. External Links

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7.1 Our website may contain links to third-party sites for convenience. We do not endorse or control these external websites and are not responsible for their content.

7.2 Linking to our website requires permission and must comply with ethical standards.

8. Account & Security

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8.1 Users are responsible for maintaining the confidentiality of their login credentials. We may suspend or terminate access if security is compromised.

9. Disclaimer & Limitation of Liability

9.1 While we aim for accuracy, we do not guarantee the completeness or reliability of website content. Changes may be made without prior notice.

9.2 Giftomerce is not responsible for any loss or damage resulting from website use, including service interruptions, data loss, or unauthorized access.

10. Payments & Refunds

10.1 Payments must be made in full before order processing.

10.2 Orders canceled within 24 hours may be eligible for store credit, but refunds will have applicable GST deductions.

11. Governing Law

11.1 These terms are governed by Indian law. Any disputes will be subject to the jurisdiction of Indian courts.

By continuing to use Giftomerce, you agree to these terms. For any inquiries, contact our support team.